Electronic social work services is defined by the Association of Social Work Boards (ASWB) Model Regulatory Standards for Technology and Social Work Practice as the use of computers (including the Internet, social media, online chat, text, and email) and other electronic means (such as smartphones, landline telephones, and video technology) to (a) provide information to the public, (b) deliver social work services to clients, (c) communicate with clients, (d) manage confidential information and case records, (e) store and access information about clients, and (f) arrange payment for professional services.
Detailed information regarding electronic social work practice is readily available at Electronic Social Work Practice | NLCSW. Under this link, you will find
- practice criteria and resources for RSWs in NL and from other Canadian jurisdictions,
- information for clients, and
- a listing of RSWs from other Canadian jurisdictions approved for electronic practice in NL.